Booking Policies
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These policies apply to all bridal, formal and special event bookings with Sadaf Bridal. Please read them before sending an enquiry, because paying a deposit is taken as acceptance of these terms.
Sending the enquiry form is not a booking. It starts a conversation. Sadaf reads every enquiry herself, replies with a quote, and your date is only held once a deposit has been received.
Last updated: August 2026
01
How Booking Works
Every appointment starts as an enquiry. Nothing on this website books itself and no date is held automatically.
- You send an enquiry. Tell Sadaf the occasion, the date, the time you need to be ready, and what each person needs.
- Sadaf replies, normally within 24 hours. She will either confirm she is available or let you know she is not.
- You receive a quote. Every booking is individually quoted based on the services required, the time involved, hair length and thickness, extensions, the number of people, the location and the start time.
- You pay the deposit. The date is not reserved and the booking is not confirmed until it has been received.
Prices are not published for most services and are not fixed, because no two bookings take the same amount of time. Ask and you will be given a figure for your booking.
02
Booking Deposit
- A 50 percent deposit of the final quoted amount is required to secure all bookings.
- As an example, a booking quoted at $600 means a $300 deposit, with the remaining $300 payable on the day.
- The deposit is non-refundable but transferable, on the terms set out under Rescheduling and Cancellation below. It secures your date, and Sadaf Bridal may turn away other bookings for that time.
- A deposit cannot be transferred to another person.
- This does not affect any rights or remedies you may have under the Australian Consumer Law.
- Your booking is not confirmed until the deposit has been received. Dates are not held without one.
- Paying the deposit is taken as acceptance of these booking policies.
Payment details are never published on this website. They are sent to you personally, in writing, once Sadaf has accepted your booking. If you are ever sent payment details for Sadaf Bridal from anywhere else, do not use them and please tell her.
03
Payment of the Balance
- The remaining balance is payable in full on the day of your appointment, before the service begins.
- If the balance is not paid, the appointment may be cancelled and the deposit is not refunded.
04
How Much Notice Is Needed
- Please allow at least one week between your enquiry and your event date.
- Shorter notice can still be sent as an enquiry and is always worth asking about, but whether it can be accepted depends entirely on what is already booked.
- Bridal and larger group bookings are worth enquiring about much further ahead, because they take a whole morning and bridal dates often book well in advance.
05
Rescheduling
- Requests to change an appointment must be made at least 14 full days before the booked date.
- If at least 14 full days notice is provided, the deposit will not be forfeited. It may be transferred once to another available appointment within three months.
- If you are not ready to select a new date immediately, the deposit will remain as a credit for up to three months.
- The new appointment is subject to availability, and no additional deposit is required.
- If less than 14 full days notice is provided, the original deposit is forfeited. Any new appointment is subject to availability and requires a new 50 percent deposit.
06
Cancellation
- Cancellations must be made at least 14 full days before the booked date.
- If at least 14 full days notice is provided, the deposit is not forfeited. It may be transferred once to another available appointment within three months, or held as a credit for up to three months.
- If less than 14 full days notice is provided, the deposit is forfeited. Any new booking is subject to availability and requires a new 50 percent deposit.
- The deposit is transferable rather than refundable. It is not returned in cash where you choose to cancel, subject to any rights you may have under the Australian Consumer Law.
- If Sadaf Bridal must cancel for reasons outside your control, you will be offered the next available date or a full refund of the deposit.
07
Late Arrival
- Appointments are scheduled back to back, so arriving late reduces the time available for your service.
- Clients arriving more than 15 minutes late may have their appointment shortened or cancelled.
- Late arrivals may still be charged the full service amount.
- If you are running behind, please call as early as you can so the day can be adjusted where possible.
08
No-Show
- A no-show is failing to attend an appointment without prior notice.
- In the event of a no-show, the deposit is forfeited.
- You will not be charged the remaining 50 percent or the full service amount.
- Any future booking will require a new 50 percent deposit.
09
Studio Appointments
- Most appointments take place at the private studio in Jordan Springs. It is a women-only space, by appointment.
- The studio is a private space and its full address is not published. You will be given the address personally once your booking is confirmed.
- Please come alone where possible. The studio is small and there is limited room for guests.
- Bridal trials are studio only and are by enquiry. Please ask and Sadaf will talk you through what is involved.
10
Mobile Bookings
- Mobile bookings are available on Saturdays and Sundays only. Mobile appointments cannot be taken Monday to Friday.
- Mobile bookings are enquiry only and start from 6:00am.
- There is a minimum of two clients for any mobile booking.
- Travel is charged at $1 per kilometre for the complete return journey from Jordan Springs. As an example, a location 20km away is a 40km return trip, so travel would be $40.
- A $50 packing and mobile setup fee applies to every mobile booking, in addition to travel.
- Mobile services cover the Penrith, Parramatta and Campbelltown regions. Anywhere further is still worth asking about.
- Outside daylight saving all mobile work finishes by 4:00pm. During daylight saving it finishes by 7:00pm.
- Please include the complete address, or the venue or hotel name, when you enquire, so travel can be quoted accurately.
- A suitable space is needed on arrival: a table or bench, a power point, and good light where possible.
- Parking should be available at or near the location. Any parking or toll costs may be added to your final invoice.
- Please allow for traffic on the day. Sadaf Bridal is not responsible for delays caused by access problems at the location.
11
Early Starts
- An early start fee applies to any appointment beginning before 7:00am, whether at the studio or mobile.
- The amount depends on how early the start is, so it is included in your quote rather than published here.
- Very early starts are common for weddings and are not a problem. Just say what time you need to be ready and it will be worked backwards from there.
12
Extras and What You Bring
- Clients supply their own contact lenses and their own clip-in hair extensions.
- Fitting, blending and styling clip-in extensions is an additional $30.
- Hair services are styling only. Padding, accessories, clips, pearls and speciality pieces are not included and are quoted separately.
- Any additional service requested on the day is subject to time being available and may be charged separately.
13
Inspiration Photographs
After sending your enquiry, please email your inspiration photographs, along with a clear recent photograph of your face and hair, to sadafbridal2@gmail.com.
- There is no photo upload on the enquiry form. Email is the only way to send them.
- They genuinely help. Hair length, thickness and colour change what is achievable and how long it takes, and they make the quote more accurate.
- How these photographs are stored and how long they are kept is set out in the privacy policy.
14
Photography Consent
Photography and video consent is entirely optional and does not affect your booking or service.
Where consent is provided, Sadaf Bridal may photograph or record the completed hair and/or makeup look and may use approved content for its portfolio, website, social media, advertising and promotional purposes.
Consent may be withdrawn for future use by contacting Sadaf Bridal in writing. Withdrawal of consent will apply to future publication or reuse of the content. Content that has already been published, distributed or incorporated into existing marketing material may not necessarily be removed, except where removal is required by law.
Sadaf Bridal will not sell client photographs or videos to third parties.
15A
Hair Preparation
Please arrive with freshly washed, completely dry hair, free from oils and heavy styling products. Wet or damp hair may delay the appointment and may affect the final hairstyle.
15B
Makeup Preparation
Please arrive with a clean face, free from makeup wherever possible. If you are wearing skincare, please avoid heavy oils that may affect makeup application.
False lashes are included with all makeup bookings and will be selected to suit the client’s eye shape and chosen makeup look, unless the client has an allergy or sensitivity to lash adhesive.
16
Allergies & Skin Sensitivity
- Please disclose any skin conditions, allergies, sensitivities, medications or recent cosmetic treatments before your appointment.
- Sadaf Bridal cannot accept responsibility for a reaction that could not reasonably have been anticipated because a relevant allergy, sensitivity, medical condition or recent treatment was not disclosed before the service. This does not exclude any rights available under the Australian Consumer Law.
- Patch testing is recommended for sensitive skin.
- Results vary depending on individual skin type and condition.
17
Australian Consumer Law
Nothing in these Booking Policies excludes or limits any rights or remedies you may have under the Australian Consumer Law.
Questions About Any of This?
If something here is unclear, or your situation does not quite fit, please ask before booking rather than after. Sadaf is always happy to talk it through.
Ready to Enquire?
Every booking, bridal or otherwise, starts with an enquiry and is individually quoted.