Privacy Policy

01

Who We Are

Sadaf Bridal is a hair and makeup business operating from a private studio in Jordan Springs, New South Wales, with selected mobile services available on request. This policy covers the website at sadafbridal.com.au and any information you provide when booking or enquiring.

02

What We Collect

Your name, email address and phone number
Your event date, event type and the service each person needs
Whether you would like a studio or mobile appointment, and your address or suburb if mobile
Details about your hair, such as length, thickness and whether you use clip-in extensions
Whether you wear contact lenses
Any allergies, skin sensitivities or skin conditions you tell us about
Any photographs you choose to email in
Anything else you include in your message

You do not need an account to use this website, and we do not ask for anything beyond what is needed to answer your enquiry or run your appointment.

03

Health Information

The enquiry form asks about allergies, skin sensitivities and skin conditions. Information about allergies, skin sensitivities or skin conditions is treated carefully because it may be sensitive personal information.

It is collected only with your consent, which you give by choosing to tell us. You can leave the field blank.
It is collected for one reason: so that products can be chosen safely, a patch test can be suggested where sensible, and enough time can be allowed.
It is never used for marketing, never sold, and never shared other than where the law requires it.
It is seen by Sadaf. Where a booking involves an additional stylist or assistant, only what is needed to keep you safe on the day is passed on.
You may ask us to correct or delete personal information we hold about you. Where we are legally required, or reasonably need, to retain certain records, we may not be able to delete them immediately.

If you would rather not put it in writing, leave the field blank and raise it with Sadaf directly before your appointment. Please do tell her one way or the other, because the booking policies place responsibility for undisclosed reactions with the client.

04

Why We Collect It

We do not sell your information, and we do not share it for marketing purposes.

05

Enquiry Forms

When you send an enquiry through this website, the details are delivered straight to the Sadaf Bridal business email address by the Sadaf Bridal website itself. Your enquiry is sent to the Sadaf Bridal business email account and may be processed or stored by the service providers we use to operate our website and email.

Your enquiry is sent as an email and stored in the business email account
Spam is filtered by a hidden field and a timing check built into the form itself. This sets no cookie, and no third party is involved
Your enquiry is also stored in a database on the website server, so that Sadaf can manage it, quote it and reply to it. It cannot be opened from a browser by anyone
That record includes the date, time and version of the booking policies you accepted, along with your name, email, phone number and IP address

06

Photographs You Send Us

After enquiring you are asked to email your inspiration photographs and a clear recent photograph of your face and hair. There is no photo upload on this website. Sending them is optional.

Please only send photographs of yourself, or photographs the other person is happy for you to send.

07

Third Party Services

This website is deliberately built to rely on very little outside itself. The typefaces, icons, stylesheets and scripts are all served from this domain, so simply reading these pages does not hand your details to anybody else.

There is no online booking or payment provider. Bookings are not taken through this website and no card details are collected by it at any point.

Google is based overseas, which means information held in the business mailbox may be stored or processed outside Australia.

08

Photographs of Your Look

Photography consent is optional. Sadaf will ask before photographing your finished look, and will only use those images for the portfolio or social media if you have agreed.

Declining does not affect your booking. You can withdraw consent for future use at any time. We will remove the image from platforms and materials under our control where reasonably practicable. Full detail is in the booking policies.

09

Cookies and Analytics

This website does not use Google Analytics, advertising pixels or tracking cookies. We do not build a profile of you or follow you around the internet.

10

Storage and Security

Your enquiry is stored in a database on the website server and is not reachable from a browser. It is not sold or disclosed to third parties for marketing purposes. Relevant service providers may process or store information where necessary to operate the website, email and business systems
A copy of every enquiry, and any photographs you email, are also held in the Sadaf Bridal business email account
The record of accepted booking policies is held both in that database and in a file on the server that cannot be reached from a browser
The website is served over a secure encrypted connection
Access is limited to Sadaf and, where needed for maintenance, our website provider
No method of transmission over the internet is completely secure, so while we take reasonable steps to protect your information we cannot guarantee absolute security

11

How Long We Keep It

Enquiries that do not lead to a booking, and any photographs sent with them, are kept for six months after the date of your event and are then deleted. Counting from the event rather than from when you wrote means an enquiry sent a year before a wedding is still there while the wedding is still coming
Health information given with an enquiry is deleted on the same basis, and is not carried forward into a general record
Booking and payment records are generally kept for at least five years, or longer where required for tax, accounting, legal or dispute-resolution purposes
The record of accepted booking policies is kept for as long as the booking record it belongs to
A history of what happened to each booking, such as when it was accepted or declined, is kept indefinitely so that any later question about what was agreed can be answered. It holds no personal information. Once your enquiry is deleted, what remains is a record of events with nothing in it that identifies you
Photographs of your finished look that you have consented to are kept while that consent stands. If you withdraw consent, they are not used again, and are removed from platforms and materials under our control where reasonably practicable

You can ask for anything to be deleted sooner than these periods. Some records may need to be retained where required by law or where reasonably necessary for business, legal or dispute-resolution purposes.

12

Access, Correction and Deletion

You can ask what personal information is held about you, ask for it to be corrected, or request deletion of information we hold about you. Some records may need to be retained where required by law or where reasonably necessary for business, legal or dispute-resolution purposes. Email sadafbridal2@gmail.com or call 0435 861 880 and Sadaf will respond within a reasonable time.

Some records may need to be kept where the law requires it, for example financial records. If that applies, it will be explained to you.

13

Complaints

If you are unhappy with how your personal information has been handled, please raise it directly with Sadaf first so it can be sorted out. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

14

Changes to This Policy

This policy may be updated from time to time as the business or the services it uses change. The date at the top of this page shows when it was last revised.