Terms & Conditions

Sadaf Bridal

Booking & Deposit

  • A 50% deposit is required to secure all bookings.
  • Deposits are strictly non-refundable and non-transferable.
  • Bookings are not confirmed until the deposit has been received.

Cancellations & Rescheduling

  • Any appointment cancellations or changes must be made at least 14 days (2 weeks) in advance.
  • Cancellations made within 14 days of the appointment will result in loss of deposit.
  • No-shows will be charged 100% of the service fee.
  • Rescheduling within 14 days is subject to availability and deposit forfeiture.

Facial Treatments & Skin Sensitivity

  • Clients must disclose any skin conditions, allergies, sensitivities, medications, or recent cosmetic treatments prior to their facial appointment.
  • Sadaf Bridal is not responsible for allergic reactions if relevant information is not disclosed.
  • Patch testing is recommended for sensitive skin.
  • Results vary depending on individual skin type and condition.

Makeup & Hair Services

  • Clients must inform Sadaf Bridal of any known allergies to makeup or hair products.
  • Hair services include styling only.
  • Hair extensions, padding, hair accessories, clips, pearls, or special styling pieces are NOT included and will be charged as additional costs.
  • Any additional requests made on the day may incur extra charges.

Trials

  • Makeup and hair trials are separate paid services and do not secure an event date unless a deposit is paid.

Health & Safety

  • Sadaf Bridal reserves the right to refuse service if a client has a contagious condition, skin infection, or illness that may pose a health risk.

Photography & Content

  • Sadaf Bridal may take photos/videos of work completed for portfolio and social media use, unless the client requests otherwise in writing prior to the appointment.

Payment of Remaining Balance

  • The remaining balance must be paid in full on the day of the appointment, prior to the service commencing.
  • Failure to complete payment may result in the appointment being cancelled without refund of the deposit.

Late Arrival Policy

  • Clients arriving more than 15 minutes late may have their appointment shortened or cancelled due to scheduling constraints.
  • Late arrivals may still be charged the full service amount.
  • Repeated late arrivals may result in refusal of future bookings.

No-Show Policy

  • A no-show is defined as failing to attend an appointment without prior notice.
  • In the event of a no-show, the deposit will be forfeited.
  • No-shows are not eligible for refunds or rescheduling.

Additional Services & Charges

  • Any additional services, requests, or changes made on the day of the appointment are subject to availability and additional charges.
  • Hair extensions, padding, accessories, pearls, clips, or specialty items are not included in standard services and will be charged separately.

Refund Policy

  • All deposits are non-refundable under any circumstances.
  • No refunds will be issued once a service has commenced.
  • Dissatisfaction based on personal preference does not qualify for a refund.

Client Responsibility & Waiver

  • Results of makeup, hair, and facial services may vary depending on skin type, hair type, and individual conditions.
  • By booking an appointment, the client agrees that Sadaf Bridal is not liable for reactions, sensitivities, or outcomes beyond the artist’s control.

Privacy Policy

  • Client personal information (name, phone number, email) is collected solely for booking and communication purposes.
  • All personal information is kept confidential and will not be shared with third parties.

Right to Refuse Service

  • Sadaf Bridal reserves the right to refuse service due to inappropriate behaviour, unsafe conditions, or failure to comply with these terms.

By checking this you agree to the Sadaf Bridal Terms & Conditions.